Terms and Conditions

Rendez Crafts

Effective Date: 06/12/2024

1. General

These terms and conditions govern your use of Rendez Crafts’ website, products, and services. We reserve the right to update these terms without prior notice.

By using Rendez store you agree to comply with these store Terms and Conditions and the General Terms and Conditions of Use of this ecommerce platform which apply to all purchases.

2. Products

All products sold are handmade and may have slight variations in design, color, or size due to the nature of handcrafted items. Product descriptions and images are as accurate as possible; however, slight discrepancies may occur.

3. Pricing and Payments

All prices are listed in accordance to the user's preferred currency and are subject to change without notice. Payments must be made in full at the time of purchase via the available payment options on our website.

4. Delivery

Rendez Crafts offers delivery within a standard period of 3 to 5 business days from the date of order confirmation. Delivery times are estimates and may vary depending on factors beyond our control. Please ensure your delivery address is correct. Rendez Crafts will not be responsible for delays or losses caused by incorrect addresses.

5. Returns and Refunds

Returns are accepted within Fourteen (14) days of delivery, provided the item is unused, in its original condition, and accompanied by proof of purchase. Refunds will be processed within Fourteen (14) days once the returned item is received and inspected. Customized or personalized items are non-refundable.

6. Liability

Rendez Crafts is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the item in question.

7. Privacy

Your privacy is important to us. All personal information collected is used solely for the purpose of fulfilling orders and improving our services. For more details, refer to our Privacy Policy.

8. Contact Us

If you have any questions or concerns about these terms, please contact us at:

8. Contact Us

If you have any questions or concerns about these terms, please contact us at:

  • Email: sales@rendezcrafts.com
  • Phone: +256 703 535 775
  • Address: Craft Africa shop 03