Privacy Policy

Rendez Crafts

Effective Date: 06/12/2024

1. Information We Collect

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Billing details and payment method, collected securely via our payment processor.
  • Order Details: Information about the products you purchase, including delivery addresses.
  • Website Usage Data: Data collected through cookies and other tracking technologies, such as IP addresses, browser type, and pages visited.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you about your purchases, account, or inquiries.
  • To improve our website, products, and services based on your preferences and feedback.
  • To send promotional emails, offers, or updates if you have opted in to receive them.

3. How We Protect Your Information

We implement a variety of security measures to ensure your personal information is protected, including:

  • Secure Socket Layer (SSL) technology for secure transmission of sensitive data.
  • Regular security audits and updates.
  • Restricting access to personal data to authorized personnel only.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and remember your preferences. You can manage your cookie preferences through your browser settings.

5. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your data, subject to applicable legal or contractual obligations.
  • Opt out of receiving promotional communications by following the "unsubscribe" link in our emails.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Contact Us

If you have any questions or concerns about these terms, please contact us at:

  • Email: sales@rendezcrafts.com
  • Phone: +256 703 535 775
  • Address: Craft Africa shop 03